Privacy
We hope your customer experience of the Solo Health site is a pleasant one!
In the online service, we use a variety of cookies to collect statistics that both identify visitors and those that are anonymous. Below you can read more about the purpose of the cookies and data collection and the storage periods of the data.
Collection of identified data
The contact forms in our online service are tools in which identified information about the user may be processed. The processing of personal data in these channels of communication is guided by the EU General Data Protection Regulation and national data protection legislation.
Use of cookies
Three types of cookies are used in our online service:
1. Functional cookies
Functional cookies are essential for the technical functioning of the online service and for a smooth customer experience, and are used automatically. Without them, the service will not work. These include authentication cookies that identify the user and that are stored on your device, and technical cookies required by certain IT systems.
Storage periods of cookie data: JSESSIONID: expires after the end of the session (enables technical functioning during the session)
consentGiven: 1 year (used in the service to store user’s approval functions)
2. Third-party analytics software and cookies that collect anonymous visitor information
Visitor information in our online service is monitored with various analytic tools to improve the customer experience. Of these, anonymous visitor information is collected by Google Analytics and Google Tag Manager tools, which may install cookies on your device.
Google Analytics and Google Tag Manager analytics software
Storage periods of cookie data:
_ga: 2 years _gid: 24 hours _gat_UA-XXXXXXXXX-X: 1 minute More information:
https://analytics.google.com/analytics/web/ https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage https://developers.google.com/gtagjs/devguide/cookies HubSpot Analytics - details: https://www.hubspot.com/ The Analytics section of the HubSpot marketing automation software collects anonymous visitor information, such as visitor numbers, traffic sources and visitor paths, of our external channels such as our online services and social media channels.
Storage periods of cookie data: __hstc: 13 months hubspotutk: 13 months __hssc: 30 minutes __ hsrc: at the end of the session
More information: https://knowledge.hubspot.com/reports/what-cookies-do-HubSpot-set-in-a-visitor-s-Browser
3. Third-party cookies that collect identified visitor information
In order to target our services appropriately in after sales, our online service also uses tools offered by third parties. Cookies from these tools gather user-specific information that we use in after sales in both social media and marketing automation, for example.
Facebook Pixel
Storage periods of cookie data:
_fbp: 3 months (Facebook pixel produces social media marketing targeted at the visitor) _fr: 3 months
More information:https://www.facebook.com/business/a/facebook-pixel More information: https://www.facebook.com/about/privacy
HubSpot Marketing
The Marketing section of the HubSpot marketing automation software collects personal visitor information on those who have provided their contact information. In the storage of this information, we comply with the provisions of the GDPR that apply to the Staffpoint Group's marketing registers. Data related to functions is stored in cookies when opened in a browser.
Storage periods of cookie data: __hstc: 13 months __hubspotutk: 13 months __hssc: 30 min __ hsrc: at the end of the session
More information: https://knowledge.hubspot.com/reports/what-cookies-do-HubSpot-set-in-a-visitor-s-Browser